DreamColor Calibration

Experiences:

  • Mac Pro (2009) running Boot Camp / Windows XP, DreamColor connected by single DisplayPort.
  • Install software from CD, system reboots.
  • Plug-in the i1 “showerhead” device to USB on Mac Pro
  • Device not recognised.
  • Search for driver.  Found.  Installed.
  • Reboot (just in case…)
  • Run the DreamColor application (from Start/Programs)
  • Select the monitor
  • Says “ensure USB is connected between the display and the computer”
  • There is.  But it complains: “Please verify that a USB cable is connected between the HP DreamColor LP2480zx Professional LCD Display and your computer, then try again”.
  • Tried various ports and reboots -no difference.

Google Search [dreamcolor forum]:

  • http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&swItem=vc-82505-1&jumpid=reg_R1002_USEN
    • NOTE: To calibrate an HP DreamColor LP2480zx Monitor, the USB cable must be connected from the monitor to the computer.
    • The DisplayPort interface is supported for HP DreamColor LP2480zx Monitors only (the video card must support DisplayPort).
    • NOTE: To calibrate an HP DreamColor LP2480zx Monitor using DisplayPort on a Microsoft Windows based system, the following two requirements must be met:
      • 1. HP DreamColor LP2480zx Monitor firmware version TR:137, SL:071, BL:167, or later, is required.
      • 2. Systems with NVIDIA Quadro Graphics must use NVIDIA Quadro Driver version 191.66 or later.
  • http://forums.creativecow.net/thread/223/7928
    • The most useful white paper for broadcast methodology seems to be the one titled: “Using the HP DreamColor LP2480zx Monitor for Professional Video Applications”
    • “I believe that the APS color calibration profile is only used when connected via DVI and the Dreamcolor is functioning as a second (or third) computer monitor. As far as I know, as long as your Blackmagic HD is feeding the proper, progressive, RGB signal to the monitor, and your monitor is in the proper color space preset, you will have a correctly calibrated picture. The ICC color profile only comes into effect when the Dreamcolor is connected as a computer display.”
  • http://h30434.www3.hp.com/t5/Desktop-Monitors-and-video/LP2480zx-Dreamcolor-calibration/td-p/172104
    • http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01695201/c01695201.pdf
  • http://forums.creativecow.net/thread/223/7928
    • Calibrating the Dreamcolor attached to a 2010 MacPro,
      • To follow up on my posts about problems calibrating the Dreamcolor attached to a 2010 MacPro, I finally got it working properly last weekend.  I was inspired by finding a new version of the Advanced Profiling Solution on X-Rite’s website, version 1.1.0.1 dated 06 Dec 2010.  Upon installation, it was having the same problem, complaining that the monitor was not connected to the USB port.  I did a “Reset to Factory Settings” in the Dreamcolor’s menus. After that, the monitor was recognized, and the calibration would start. However, it hung up after turning the monitor down to a very dark setting.  I checked HP’s website, and saw that a newer firmware is available: TR137.SL071.BL167 Rev. A 3 Feb 2010.  Using Bootcamp, I booted to Windows7 and successfully updated the firmware.  I then shutdown the computer, and turned off the monitor using the rocker switch on the back (next to the USB port).  Booting into Snow Leopard, I was able to run the full calibration of the Dreamcolor.
      • I hope this helps anyone else who is stuck like I was. I advise:
        • Update to the latest monitor firmware.
        • Reset to factory defaults.
        • Turn off the power using the rocker switch.
        • Get the latest APS from X-Rite.
    • How to update LP2480zx firmware
      • Check the current firmware versions
      • On the monitor, press any menu button
      • Select “Open OSD”
      • Select “Information”
      • Look at “Version”
    • The original firmware version is TR: 107 SL: 054.
    • Remember, (firmware update of monitor) needs to be done from a Windows computer.
    • To install the firmware:
      • Connect the display to the Windows computer that you’re updating from. DVI or VGA connection is likely to be the most reliable for the firmware update (DisplayPort or HDMI may not work so smoothly).
      • Connect the USB cable (provided in the LP2480zx box) from the computer to the LP2480zx’s “upstream” connector (near the where the power cable connects on the underside of the display).
      • Power-cycle the display by switching off the hard power switch (right next to the USB cable) on the underside of the display, and then on again after, say, 10 seconds.
      • Open the firmware updater installer (the “sp.exe” file), and follow instructions. This installs the firmware updater.
      • Run the firmware updater: Start Menu -> All Programs -> HP -> HP DA Firmware Updater -> HP DA Firmware Updater (or look for the icon on your desktop). Follow instructions.
      • You should see the monitor go black, with a flashing green power LED. The LED flashes slowly for the upload phase, and faster for the flash update phase. The monitor will go through this process three times, once for each firmware module being updated.
      • When done, the monitor should return to normal display, and you can verify that the revisions have been updated (see above for how to do that). If, however, it remains black for more than 10 minutes, or if the monitor is dark and the power light is glowing amber, you can power-cycle it with the hard power switch to restore normal operation, and try again.
    • Follow the steps listed earlier to use the OSD to verify that the firmware has indeed been updated to “TR133:SL063:BL167” (or whatever is the latest).

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