Archive for the ‘GenArts’ Category

GenArts Sapphire Upgrade & Migration

Sunday, July 14th, 2013

I have an existing GenArts Sapphire v.2 installation, as a plugin to Final Cut Pro (FCS7/ FCP7).  I upgraded it to v6 with a view to using the licence instead for plugin to After Effects (AE), since I no longer use FCS, only Adobe Production Premium (CS6).  Before activating for AE, I need to deactivate for FCP.  How to do that?  A Google-search for [final cut pro sapphire deactivate] gave no obvious useful source of information.

Then it found, leading to, as follows:

  • How do I uninstall Sapphire from my current machine?
    • {I was initially concerned by the title, that if I simply uninstalled the application then that might lose me the opportunity to deactivate (and get a deactivation code or whatever GenArts’ process involved…) }
    • To uninstall:
      • On Mac, go to /Applications/GenArtsSapphireFXPLUG folder and double click on “Uninstall Sapphire”.
        • {Actually it was [GenArtsSapphireFxPlug] }
      • If your machine is not connected to the web, then select “Display an uninstall code to register on another computer’s web browser”. Follow the instructions to register the uninstall via another machine.
        • {My machine was connected to the web, and presumably therefore, no opportunity was given for me to select such an option}
    • {Aha! So uninstalling gives you an uninstall-code!  Or decrements my license install-count (presumably held at GenArts), though if it does that, it does it invisibly (which is disconcerting – I’d prefer some explicit confirmation of the resulting install-count)}
      • {I won’t know for sure this worked as intended until I try to apply the serial number on my new After Effects plugin}.