Archive for the ‘Kapersky’ Category

Mac Shutdown Hang: Kaspersky 2011 (for Mac)

Wednesday, November 14th, 2012

My MacBook Pro, running Snow Leopard i.e. Mac OS 10.6.8, often hangs during shutdown.  If I start it up, do almost nothing, then shut down it is ok. But otherwise, if I do something significant, like run Adobe Premiere, it hangs on shutdown.  The only way out is to “Button It” i.e. press and hold the Power Button to force a power-off.  This leaves the file system slightly damaged, as reported by [Boot Camp > Windows] (not sure if I have MacDrive running or not), if I happen to run that immediately afterwards.

On booting again to Mac OS, the OS appears to mend the file system and recover lost files, which appear in a [Recovered] folder of [Trash].  Typically these are files I (directly or indirectly via an application) most recently created prior to shutdown, for example Adobe project-saves and cache file saves.

This is a nuisance, and (naively at least) raises concerns of some more significant kind of damage occurring some day…

Web-search suggested maybe Kapersky Anti-Virus 2011 (for Mac) might be responsible.  My experience indeed confirmed that – once I removed Kaspersky (for Mac), the Mac OS shutdown behaved normally once again.

{BUT, as recorded in my next post, re Adobe, could the apparent Kaspersky-hang be the result of an Adobe failure-to-terminate process?}

Kaspersky removal:

  • Since my copy of Kaspersky (for Mac) was installed as part of Parallels Desktop 8, it did not come with its own installer/uninstaller package.  Instead I had to run Parallels Desktop (no need for any of the VMs to be running, just the “shell”), then use menu option: [Parallels Desktop >  File > Uninstall Antivirus for Mac…].
  • Tip: on doing that, nothing seemed to happen for quite a while, so maybe worth leaving it for say 15 minutes to see if a confirmation “Removal succeeded” message pops up.  Or if that doesn’t work, try updating Parallels Desktop and trying again (that is what I ended up having to do).


Parallels 5 hiccups with Kapersky (or v/v?)

Sunday, January 3rd, 2010

I was getting a problem where Boot Camp Windows 7,  accessed as a virtual machine under Parallels, failed to recognize that Parallels Internet Security (Kapersky 2009) was fully running.  It was unable to see that the Kapersky Firewall was running and only had limited visibility of the Kapersky AntiVirus.Some advice from a Parallels official was found in the article at the following link: that article it was advised to follow the steps below:

  1. In Virtual Machine uninstall Parallels Internet Security
    • from Add/Remove Program.
  2. Select Uninstall, Complete Uninstall.
  3. Reboot guest OS.
  4. In Virtual Machine uninstall Parallels Tools
    • from Add/Remove Program.
  5. Select Uninstall, Complete Uninstall.
  6. Reboot guest OS.
  7. Install Parallels Tools
    • from Parallels Desktop Menu – Virtual Machine -> Install Parallels Tools.
  8. Install Parallels Internet Security
    • from Parallels Desktop Menu – Virtual Machine -> Install Parallels Internet Security.
  9. Reboot guest OS.

However when I followed this exactly it resulted in no difference.